Hi , I am Vish !

I specialise in qualitative and quantitative UX research and service design for healthcare, nonprofits, and gov‑tech.

My work so far….

  • Leading end-to-end UX research and product design for a $6.6 billion AI documentation opportunity in healthcare

    CLERA

    Helping 450,000  healthcare professionals in the European market document patient needs and handoff notes between shifts.  Set up UX research and UX design practices for the startup, considering the end-to-end design and development process to go from idea to product.

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  • Led UX redesign of Energy Safety Site, projecting a 3X increase in traffic

    COMMISSION FOR REGULATION OF UTILITIES (CRU)

    Scoped business and UX requirements for a redesign of the Energy Safety website after conducting 20+ stakeholder interviews across 4 teams to ensure all perspectives and requirements were considered and understood.

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  • Leading UX Design an AI handover tool for doctors ,from component system to signed-off shift

    CLERA

    Clera generates a structured clinical handover from a shift's notes and closes it with an e-signature. Both MVP flows were designed end-to-end: the component system, the micro-interactions, and the high-fidelity prototype tested with clinicians. The brief throughout was clinical calm meets human warmth, a tool that behaves like it knows you're tired.

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Skills I Bring to the Table

Qualitative UX Research

I listen first, design second. I spend a lot of time in interviews and synthesis because the best design decisions come from real conversations, not assumptions.

Stakeholders Management

People tell me I'm the person who keeps everyone rowing in the same direction. I align teams by translating different priorities into one shared plan.

Prototyping and Design

I design and prototype ideas, moving from rough sketches to polished, interactive screens. It's how I test whether an idea actually works before anyone writes a line of code.

Quantitative UX Research

I analyse survey and analytics data, diagnose intention–action gaps, and apply behavioural economics to real design decisions

Let’s Work Together!

If you're interested in working with me, complete the form with a few details about your project. We'll review your message and get back to you within 48 hours.

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